Client Knowledge Base
Frequently Asked Questions
Everything you need to know about our authentic Vedic consultations, birth chart accuracy, predictive methodology, and confidential booking process.
Have a Specific Question About Your Reading?
Our advisory team is available on WhatsApp daily (9:00 AM – 9:00 PM IST) to assist you with chart preparation and service selection.
Do I need my exact birth time for a reading?
While an exact birth time yields the most precise Janma Kundli (birth chart) and planetary timing (Dasha) calculations, meaningful guidance can still be provided if your birth time is approximate or unknown using traditional Prashna (Horary) astrology and developmental milestone rectification.
Can I book a consultation from India or worldwide?
We currently welcome clients across India, and will be opening bookings for clients in the UK, North America, and other English-speaking countries in the next 2-3 weeks. All consultations take place 1-on-1 via private video calls with appointment slots scheduled in India Standard Time (IST).
What birth coordinates should I prepare beforehand?
Please have your exact Date of Birth, Exact Time of Birth (from hospital records or birth certificate if available), and Place of Birth (City, State, and Country). Having 1–3 specific focal questions ready helps maximize your session time.
How are online consultations conducted?
All consultations take place 1-on-1 via private, encrypted video rooms on Zoom, Whatsapp or Google Meet. Once booked, you receive instant calendar integration and secure links to join easily from your smartphone, tablet, or laptop.
How long is each consultation session?
We offer 30-minute Express Guidance sessions (focused on urgent, specific questions) and 60-minute Comprehensive readings (full Janma Kundli, Navamsha, Vimshottari Dasha, and personalized Upayas). Extended 90-minute Couple/Family sessions are also available.
Will I receive a written summary of the consultation?
Written summaries are not routinely provided after consultations. However, if you request a birth chart (Kundli) or horoscope matching the relevant report will be prepared and sent to you by email.
Do you sell expensive gemstones or promote fear-based puja?
We follow an ethical and transparent approach to Vedic astrology. We do not use fear, threats, or predictions of death or misfortune to pressure clients into purchasing gemstones, pujas, or other remedies. Any recommendations are offered as optional choices, with clear explanations and no pressure to buy.
Our approach focuses on traditional Vedic practices, including mantra discipline (Japa), charity (Daan), fasting (Vrata), and positive behavioural changes. If gemstones or other astrological products are recommended or offered, clients are free to make their own informed decisions.
Our approach focuses on traditional Vedic practices, including mantra discipline (Japa), charity (Daan), fasting (Vrata), and positive behavioural changes. If gemstones or other astrological products are recommended or offered, clients are free to make their own informed decisions.
Is my personal and astrological data kept confidential?
Absolutely. Your birth chart, personal background, and discussions remain 100% confidential and are protected in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act). We never sell, share, or disclose your personal information without your consent, except as required by law.
What predictive methodology do your astrologers utilize?
Our astrologers synthesize Classical Parashari Jyotish, Bhrigu Nandi Nadi (BNN) planetary chain techniques, and Jaimini Chara Dasha. Every reading is backed by rigorous astronomical mathematical calculations.
Which payment methods are accepted?
We accept all major credit and debit cards, UPI, net banking, Apple Pay, Google Pay, and secure bank transfers, with 256-bit SSL encryption for safe and secure transactions.
What is your rescheduling and cancellation policy?
We provide free appointment rescheduling with at least 24 hours advance notice. If you cannot attend due to an emergency, our support desk will assist you in finding the next convenient opening without penalty.
✦ Still Have Questions? ✦
Speak With Us or Book Your Reading
Take the next step toward clarity. Our team is always ready to guide you or schedule your private, confidential 1-on-1 consultation.
✓ 100% Private & Confidential
✓ Consultations in India Standard Time (IST)
✓ Instant Video Call Access