Cookie Policy

This Cookie Policy explains how AstroKarmaVeda, operated by Unnati Infosolutions Pvt. Ltd. (Registered Office: V282, 2nd Floor, Rajouri Garden, New Delhi – 110027, India), uses cookies and similar digital browser technologies when you visit our website at astrokarmaveda.com. It clarifies what these technologies are, why they are utilized, how third-party payment scripts operate, and how you can manage your browser storage settings.

1. What are Cookies and Browser Storage Technologies?

Cookies are small text files placed on your computer, tablet, or smartphone when you visit a website. Along with cookies, modern web applications utilize web browser storage (such as SessionStorage and LocalStorage) to keep web applications functioning securely, maintain your logged-in session, remember form progression across booking steps, and prevent unauthorized security breaches.

2. Actual Cookies & Storage Used on AstroKarmaVeda

In accordance with Indian data protection regulations (including the Digital Personal Data Protection Act, 2023), we maintain complete transparency regarding digital storage technologies deployed on our platform:

• First-Party Essential Session Cookies: We use strictly necessary first-party cookies (such as encrypted PHP session identifiers) to keep you logged in to your client account, authenticate user sessions, and maintain state while navigating the site.
• CSRF (Cross-Site Request Forgery) Protection: To safeguard forms against unauthorized malicious requests, our server generates a secure, randomized CSRF token stored in cookie/session memory. This token verifies that form submissions (including contact and consultation bookings) originate genuinely from you.
• Booking Workflow & Session Storage: When reserving a consultation, temporary session storage is used to carry selected package details, appointment preferences, and birth data across booking steps until order completion.
• Razorpay Payment Processing Cookies & Storage: During the payment step, our checkout integration loads the secure payment gateway provided by Razorpay (Razorpay Software Private Limited). Razorpay's script sets essential technical session cookies and security tokens necessary to prevent fraud, authenticate multi-factor bank transactions, and process payments securely in compliance with PCI-DSS standards and Reserve Bank of India (RBI) mandates.
• No Third-Party Marketing or Ad Trackers Currently Active: Third-party advertising trackers, retargeting pixels (such as Meta Pixel / Facebook Pixel), and behavioral ad networks are not currently loaded or active on AstroKarmaVeda.

3. Categories of Cookies

Cookies generally fall into the following categories:

• Strictly Necessary (Essential) Cookies: Essential for accessing secure areas, navigating booking forms, and executing transactions through Razorpay. These cannot be disabled through website controls without breaking core functionality.
• Functionality Cookies: Allow our platform to remember your language, timezone, or pre-filled form fields to streamline your user experience.
• Analytics & Performance Cookies (Not Currently Active): Collect aggregated, anonymous metrics on page load times and error rates to improve platform performance.
• Advertising & Marketing Cookies (Not Currently Active): Track browsing across websites to serve tailored advertisements. These are not utilized on our platform.

4. How to Manage Cookies in Your Browser

AstroKarmaVeda does not currently operate an on-site pop-up cookie banner or consent management tool, as only strictly necessary functional and payment session cookies are deployed. You have full control over all cookies and can manage or delete them directly through your web browser settings. Most browsers permit you to:

• View cookies stored on your device and delete them individually;
• Block third-party cookies;
• Block all cookies from being created; or
• Automatically clear all cookies and cache upon closing your browser window.

Impact of Blocking Cookies: If you choose to disable or block all cookies (including essential first-party session cookies and Razorpay payment scripts) via your browser settings, key website features—such as user login, booking forms, and payment checkout—will not function properly.

5. Policy Updates & Future Cookie Deployments

If optional web analytics or advertising technologies are introduced in future releases, this Cookie Policy will be updated accordingly, and required notice or consent mechanisms will be implemented in accordance with the Digital Personal Data Protection Act, 2023 and applicable rules.

6. Grievance Officer & Contact Information

If you have any questions or concerns regarding our cookie practices, please contact us or our designated Grievance Officer: